Returns & Exchanges
At KittySupps, we want you to be completely obsessed with your new look, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be returned in their original condition with tags attached to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Print the prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship your new exchange size within 5-7 business days.